JB Computer Services, Inc. offers a remote support service that will provide a quick resolution to the problems you are experiencing. It allows one of our expert technicians to assist you remotely without the need to wait for an onsite visit to your location. This is a paid service that is available during normal business hours.
Billing times will be rounded up to the next to the next higher time block if amount if any portion of that time block has been used. For example, a 38 minute remote support call will be billed at $75.
Our tech support personnel must be expecting your connection before this program will work. Please do not initiate remote support sessions without first calling our office at (407) 478-5800 for approval.
How to get started with your remote support session:
Please feel free to contact us with any questions, comments, or needs.
You can reach us at (407) 478-5800
Monday – Friday, 8:30AM – 5:00PM
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